Privacy Policy for TopRapic

Effective Date: December 6, 2024

At TopRapic, located at 1101 Country Club Dr, Lake Wales, Florida (FL), 33898, we prioritize the privacy and protection of our customers’ personal information. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website toprapic.net or make purchases from us. By using our website or engaging with our services, you agree to the collection and use of information as described in this policy.

1. Information We Collect

We collect personal information when you interact with our website, place an order, or sign up for our newsletter. The types of information we may collect include:

  • Personal Identifiable Information (PII): such as your name, email address, shipping address, phone number, and payment details.
  • Non-Personal Identifiable Information (Non-PII): such as your IP address, browser type, device information, and browsing behavior on our website.
  • Cookies and Tracking Technologies: We use cookies to enhance user experience, track website usage, and analyze traffic. You can modify cookie settings through your browser preferences.

2. How We Use Your Information

The personal data we collect is used for the following purposes:

  • To Process Orders: We use your contact and payment information to fulfill orders, process transactions, and deliver products.
  • To Improve Our Website and Services: We use browsing data and feedback to improve website functionality and customer experience.
  • To Communicate with You: We may send order confirmations, shipping updates, promotions, and marketing emails (with your consent).
  • For Customer Support: We use your contact information to respond to inquiries, resolve issues, and provide support.
  • To Prevent Fraud: We may use personal data to detect and prevent fraud and other illegal activities.

3. How We Protect Your Information

We take your privacy seriously and implement a variety of security measures to ensure your data is protected, including:

  • Encryption: We use SSL (Secure Sockets Layer) encryption for secure transactions and data protection.
  • Payment Security: Your payment information is processed through secure payment gateways and never stored in our system.
  • Access Control: We limit access to personal data to authorized personnel only.

Despite our best efforts to protect your information, no system is entirely secure. We cannot guarantee the absolute security of your data, but we are committed to continuously improving our security practices.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third-party service providers for purposes such as:

  • Payment Processing: Payment gateways may process your payment information.
  • Shipping: Delivery service providers will receive your address to fulfill shipping.
  • Marketing: We may share data with marketing platforms to send you promotional emails (if you opt-in).
  • Legal Requirements: We may share information if required by law or to protect our rights and the safety of others.

5. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your user experience. Cookies are small text files stored on your device that help us remember your preferences and analyze website traffic. You can control cookie preferences through your browser settings, but disabling cookies may affect website functionality.

6. Your Rights Regarding Your Information

You have the right to:

  • Access: You can request access to the personal information we hold about you.
  • Update or Correct: If your information is incorrect or incomplete, you can request updates.
  • Delete: You can request the deletion of your personal data, subject to certain legal and contractual obligations.
  • Opt-Out: You can unsubscribe from our marketing communications at any time by following the instructions in the email or by contacting us directly.

To exercise any of these rights, please contact us at info@toprapic.net or by calling (863) 676-6561.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at:

  • Email: info@toprapic.net
  • Phone: (863) 676-6561
  • Address: 1101 Country Club Dr, Lake Wales, Florida (FL), 33898

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.